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  • 01584 878 878
  • Login
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  • Tree Finder
  • Trees
    • Bare Rooted Trees
    • Citrus Trees
    • Fruit & Nut Trees
    • Native British Trees
    • Evergreen Trees
    • Ornamental Trees
    • Trees For Small Spaces
    • View all trees a – z

    Need Help? Then use our brand new tree finder to inspire you...

    START SEARCHING
  • Shrubs & Climbers
    • Climbers
    • Camellia Shrubs
    • Roses
    • More Shrubs

    Need Help? Then use our brand new tree finder to inspire you...

    START SEARCHING
  • Hedging
  • Seasonal Trees & Shrubs
  • Celebrations & Memorials
    • Anniversary
    • Birthday
    • Christening
    • Christmas
    • Fathers Day
    • Memorial
    • Mothers Day
    • Valentine’s Day

    Need Help? Then use our brand new tree finder to inspire you...

    START SEARCHING
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Home > Contact us

Contact us for Help & Support

 

At Trees Direct we take great pride in supporting our customers, and offering advice from a helpful team of experts. On this page, you will find some of our most FAQs and we hope that these can be of use to help you. Otherwise, there is also a contact form, where you can ask the team a question, find out about product availability, or simply need to know something else. Please submit the form with all the monitory fields marked(*) and out team will aim to get back in touch with you within 48 hours.

    Our Popular FAQs

    Bare rooted is a field-grown tree, that we would lift and send directly to you. We can only do this when the trees are dormant in the winter usually between November to March.

    The gift wrap is the pot the tree comes in dressed in a hessian sack and a satin or gingham ribbon tied in a bow.

    It's well worth making sure to open the boxes to see if we have packaged multiple items in the same box.

    This means that the item is currently out of stock but is expected back in stock soon and you can still place an order for when the item arrives back in stock.
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    How To Find Us

    Trees Direct

    Priors Halton House, Ludlow, Shropshire, SY8 2JN

    T: 01584 878 878  |   E: info@treesdirect.co.uk
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