Bare rooted is a field-grown tree, that we would lift and send directly to you. We can only do this when the trees are dormant in the winter usually between November to March.

The gift wrap is the pot the tree comes in dressed in a hessian sack and a satin or gingham ribbon tied in a bow.

It's well worth making sure to open the boxes to see if we have packaged multiple items in the same box.

This means that the item is currently out of stock but is expected back in stock soon and you can still place an order for when the item arrives back in stock.

When your order of trees arrives in exceptionally cold weather we offer a few tips on what to do. A major problem is that the soil is often frozen and you are unable to prepare a hole to plant them. Our advice is to remove them from their box and keep both potted and bare-rooted trees in a protected cool area out of the wind and frost. The bare-rooted trees should be kept in their tied bags. If the weather continues for over a week you will need to open the bags and give the bare-root trees a light sprinkle of water to keep the roots from drying out, re-tie bags and leave them in the protected cool area. Potted trees might need a light watering. Do not overwater as this could rot the roots.